The Kindship: Executive Assistant to the CEO

The Kindship Companies

Position: Executive Assistant to the CEO

Hours: 40 hours a week (flexible scheduling available)

Location: University Place, WA

Position Overview & Responsibilities

The Executive Assistant’s main objective is to provide high level support to the CEO, Jennifer Luna. You will own and lead administrative tasks, both business-related and personal, enabling the CEO to focus on actions related to business development and operations.

Your role is to continually find ways to save the CEO time by coordinating her business and personal calendars, communicating with team members, vendors, and personal contacts and attacking the growing to-do list of a rapidly expanding business and a busy working family.

A significant portion of this position is also working in the office/warehouse on the operational side of the business, handling the data entry and physical movement of incoming inventory for multiple stores.

This is a full-time position and reports directly to the CEO, while also working closely with our leadership team. It is primarily based at our office/warehouse location in University Place, WA. Some hours and tasks can be performed remotely.

This is a very active position in a fast-paced environment and is NOT a traditional office desk job. No two days will be alike and flexibility and a proactive attitude are required.

Knowledge, Skills, and Abilities

  • Highly organized and detail oriented (the little things matter to us!)
  • Incredibly proactive and able to take initiative and work efficiently with little direction
  • Excellent oral and written communication skills
  • High level of professional integrity and confidentiality
  • Experience and familiarity with Google products (Gmail, Calendar, Docs) and a passion for using and implementing technology to increase efficiency (we regularly communicate and work with Slack, Trello, Dropbox, and many other apps)
  • Kind, passionate, quality and customer service focused
  • Willingness to work on both business and personal related tasks

Additional Requirements

  • Must be willing to travel daily between our locations in University Place, Fircrest, Tacoma and Gig Harbor, or as needed
  • Able and willing to lift 50 lbs regularly (boxes of inventory, store fixtures). Ability to stand for extended periods of time.

The Role

  • Provide daily administrative support to the CEO such as her to-do list, calendar scheduling, email filtering, filing, general office duties and upkeep
  • Take notes and update company Trello boards after all leadership and company-wide meetings
  • Organize, track, and manage all invoices and purchase orders with the CEO
  • Coordinate office and store supply purchasing and delivery for all locations
  • Heavy data entry – working with the buying team to enter all incoming products into Shopify prior to their arrival
  • Physically handling incoming inventory shipments and organizing and delivering to each location
  • Conducting various research products for the leadership team relating to business development projects
  • Assist with packaging and shipping outgoing online customer orders when needed
  • Manage our corporate phone line and promptly responding to all incoming calls
  • Preparing weekly and monthly financial and inventory reports for the CEO
  • Manage various travel arrangements for personal and business trips
  • Various personal tasks including, but not limited to, running errands and scheduling personal appointments

Make a Difference

The Kindship has grown steadily over the past ten years from a small online business to a multi-location, multi-brand, customer service and community focused organization. As the right-hand to the CEO and her leadership team, you will have the amazing opportunity to play an active role in the growth of the company and grow along side it.

We are a passionate and kind group of 25+ team members who work extremely hard to curate quality products and provide the best service possible. Our primary goal is to help our community celebrate each other through thoughtful and meaningful gifting in a positive and uplifting environment. Your role will be instrumental in helping us reach our goals and serving our community.

Pay and Benefits

  • $42,000-$48,000+ per year depending on experience
  • Employer matched 401k plan
  • Accrued sick time + 2 weeks paid time off
  • A generous employee discount to all Kindship shops (Little Luxe, Paper Luxe, and The Curious Bear)
  • The chance to work in a creative, positive, collaborative environment
  • On-the-job training to support your learning, development, and growth

How to Apply

If you’re interested in what you’ve learned so far and want to explore joining our team, please fill out this application and email it to along with your resume and a cover letter. Please use the subject line: EA to CEO. While we appreciate interest in the position, only candidates moving forward in the interview process will be contacted. Consideration of applicants will begin immediately and will continue until the position has been filled.

About Us

The Kindship is a local, family-owned company founded in 2012 by the mother-daughter team of Jennifer Luna and Laurie Hicks. Our stores include Paper Luxe (Fircrest and Gig Harbor), The Curious Bear Toy & Book Shop (Fircrest), The Kindship Studio (Gig Harbor), and Kindship Cards (online).

Our mission at the Kindship is to help our customers find and choose the perfect gift or card in a thoughtful, kind, and personal environment with the absolute best customer service. Our four core values at The Kindship are kindness, quality, passion, and customer service and they are the guiding principles behind everything we do.

The Kindship is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be fairly considered for employment.