The Crest Home + Paper Luxe Merge
We are excited to announce that The Crest Home will be merging with Paper Luxe Fircrest as of November 1st, 2022!
While we absolutely love The Crest, we think your customer experience will be maximized by merging the two brands into one store. It will allow you to shop both areas seamlessly with one checkout, one loyalty program, one website.
The name and branding of “The Crest” will go away, along with the website, social media accounts, etc. The space itself will remain, but you will begin to see some Paper Luxe items physically flow to the Crest area and vice versa. All products currently available on thecresthome.com will be transferred to paperluxe.com by Nov. 4th. Starting November 5th (our 9th Annual Holiday Open House), customers can check out products from either space at both registers, under their Paper Luxe loyalty account.
We will be opening an additional door between the two spaces, as well as clearing fixtures and goods from the glass area that separates the two so it feels more like one large store.
Paper Luxe Fircrest will continue to offer a beautiful selection of live houseplants, housewares, pantry items, cookbooks, accent furniture, and most other items you’ve come to know and love in the Crest (much like we already do in our Gig Harbor location!) alongside our current Paper Luxe offerings. Our amazing staff is remaining the same!
We will 100% honor Crest gift cards at Paper Luxe forever. They may not be useable online due to technology restraints, but you can bring them into either Paper Luxe location and our team can lookup your balance and apply it to your purchase or reissue it as a Paper Luxe gift card. We appreciate your patience as we work this process.
Any active loyalty credit that you have in The Crest will be transferable to Paper Luxe as of Nov. 1st. Again, it may not be accessible online, but we can look up and apply your credit in-store (or call/email us ahead of time!).
If possible, please due so before we close at the end of business on Sunday, October 30th, 2022. If after this date, simply bring it to Paper Luxe and we will take care of you!
Please email us at firstname.lastname@example.org (Madi or Jenn will email you back) or call the Fircrest Paper Luxe store at 253-328-4967.
Purchases that you would have made previously in The Crest (think plants, home goods, holiday decor, etc.) will now be exchangeable/returnable at Paper Luxe Gig Harbor! The newly improved Fircrest location will now be much more inline with our Gig Harbor location where you can purchase those types of items, all in one convenient location. Returns, exchanges, and our loyalty program are available and interchangeable at both locations!
Saturday, 10/29 (from 11am-6pm) and Sunday, 10/30 (from 11am-4pm). Join us in The Crest for 30% off the entire store, plus other specials (like 50% off all rugs!). We need to make room for the warehouse full of holiday goods ready to come over!
Sunday, October 30th will be the last open day officially as The Crest. The area will then be closed until Saturday, November 5th at 10am when we will reopen as Paper Luxe for our annual Holiday Open House (10am-6pm). We will have special sales throughout the newly expanded Paper Luxe all day on the 5th, along with treats and drinks, giveaways and ALL the holiday decor and gifts.
To everyone who has shopped at The Crest over the past 2 years and supported the brand and our company as a whole, THANK YOU! While we’re sad to see the branding go, we really feel like this change will serve YOU so much better. This merge will provide you with a simpler and more streamlined experience both online and in-store. It will also help our staff operationally and from a technology standpoint, so we can spend more time helping you find the perfect gifts for your loved ones. ♥︎