Little Luxe: Team Lead

Little Luxe Baby

Position: Team Lead

Hours: 24-40 hours a week (flexible scheduling available)

Location: Little Luxe Baby, Uptown Gig Harbor

Do family and friends consult you for creative, thoughtful gift ideas? Does the idea of helping people find sweet gifts for the little ones in their life sound like a good time? If so, we think you could be a lovely addition to our Little Luxe Team! 

Position Overview & Responsibilities 

Currently, we are looking for a team lead to run day-to-day operations at Little Luxe Baby. The team lead will be responsible for, but not limited to, the following:

  • Working the retail floor to assist customers
  • Creating a warm and welcoming environment for customers
  • Learning about the different brands Little Luxe carries
  • Supporting customers in creating and using Little Luxe’s baby registry
  • Designing eye-catching and aesthetically pleasing merchandise displays
  • Creating content for various social media platforms
    • Must be comfortable in front of a camera and familiar with Instagram, Facebook, and TikTok
  • Setting the standard for energetic and engaging customer service
  • Fostering an encouraging, hard-working, supportive environment for staff
  • Facilitating communication between customers, vendors, and staff
  • Processing customer orders and requests
  • Managing inventory of both in-store and online items
  • Upkeeping the website and social media platforms to reflect relevant information and timely updates
  • Providing insight and information to the buying team 
  • Updating end-of-week reports and resolving any reported issues and/or needs
  • Completing general administrative duties

The Ideal Candidate

  • Will be highly detailed (the little things matter to us!)
  • Be able to multitask and problem solve in real time 
  • Will have previous retail experience
  • Have a working knowledge of e-commerce systems
    • While not required, Shopify experience is a plus 
  • Be proficient with Google Workspace apps (Docs, Sheets, Forms, Drive)
  • Will have strong verbal and written communication skills 
  • Will have the tools, knowledge, and experience to effectively lead a team 

Qualifications

  • Weekday and weekend availability. We are as flexible as possible with scheduling to help you achieve a great work-life balance.
  • Able and willing to lift 40 lbs. Ability to stand for extended periods of time.

Pay and Benefits

  • Beginning pay range is $17-$20 per hour, depending on experience
  • Employer matched 401k plan
  • Sick time (in compliance with state law) and paid time off (for full-time staff members working 36+ hours per week)
  • A generous employee discount to all Kindship shops (Little Luxe, Paper Luxe, and The Curious Bear)
  • The chance to work in a creative, positive, collaborative environment
  • On-the-job training to support your learning, development, and growth
  • The ability to become a leader at a quickly expanding local business with the opportunity to grow along side it

About Us

Little Luxe Baby is an upscale baby boutique located in the Uptown Center of Gig Harbor, WA. The shop is known for selling high quality clothes, baby books, toys, gifts, and a curated selection of gear. 

Little Luxe is one of several stores under The Kindship umbrella. The Kindship is a local, family-owned company founded in 2012 by the mother-daughter team of Jennifer Luna and Laurie Hicks. Our other local stores include Paper Luxe, The Curious Bear, The Kindship Studio, and Kindship Cards.

Our mission at the Kindship is to help our customers find and choose the perfect gift or card in a thoughtful, kind, and personal environment with the absolute best customer service. Our four core values at The Kindship are kindness, quality, passion, and customer service and they are the guiding principles behind everything we do.

How to Apply

If you’re interested in what you’ve learned so far and want to explore joining our team, please fill out this application and email it to jobs@thekindship.comalong with your resume and a cover letter. Please use the subject line: LL TEAM LEAD. While we appreciate interest in the position, only candidates moving forward in the interview process will be contacted. Consideration of applicants will begin immediately and will continue until the position has been filled.

The Kindship is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be fairly considered for employment.